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| 999 |
_c2368 _d2368 |
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| 001 | 12003321 | ||
| 003 | KWUST | ||
| 005 | 20230708092226.0 | ||
| 008 | 000510s2000 enka b 001 0 eng | ||
| 010 | _a 00266944 | ||
| 020 | _a9780750657402 | ||
| 040 |
_aDLC _cDLC _dDLC |
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| 050 | 0 | 0 | _aHD62.15.O17 2011 |
| 082 | 0 | 0 |
_a658.4/013 _221 |
| 100 | 1 | _aOakland, John S. | |
| 245 | 1 | 0 |
_aTotal quality management : _btext with cases / _cJohn S. Oakland. |
| 250 | _a2nd ed. | ||
| 260 |
_aOxford ; _aUSA : _bButterworth-Heinemann, _c2003. |
||
| 300 |
_ax, 483 p. : _bill. ; _c24 cm. |
||
| 504 | _aIncludes bibliographical references (p. [364]-371) and index. | ||
| 650 | 0 | _aTotal quality management. | |
| 650 | 0 |
_aTotal quality management _vCase studies. |
|
| 856 | 4 | 2 |
_3Publisher description _uhttp://www.loc.gov/catdir/enhancements/fy1115/00266944-d.html |
| 906 |
_a7 _bcbc _corigcop _d2 _encip _f20 _gy-gencatlg |
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| 942 |
_2lcc _cBK |
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