000 00973cam a2200289 a 4500
001 2967531
003 OSt
005 20190925101618.0
008 910610s1991 enka 001 0 eng
010 _a 91160217
020 _a0750600241
040 _aDLC
_cDLC
_dDLC
050 0 0 _aTX911.3.F75
_bA22 1999
082 0 0 _a647.94/068/3
_220
100 1 _aAbbott, Peter.
245 1 0 _aFront office :
_bprocedures, social skills, and management /
_cPeter Abbott and Sue Lewry.
260 _aOxford ;
_aBoston :
_bButterworth-Heinemann,
_c1999.
300 _a264 p. :
_bill. ;
_c25 cm.
500 _aIncludes index.
650 0 _aHotel front desk personnel.
650 0 _aHotel management.
700 1 _aLewry, Sue.
856 4 2 _3Publisher description
_uhttp://www.loc.gov/catdir/enhancements/fy1117/91160217-d.html
906 _a7
_bcbc
_corignew
_d3
_encip
_f19
_gy-gencatlg
942 _2lcc
_cBK
999 _c1236
_d1236