Owen D W Hargie  <br/><br/>
The handbook of Communication Skills 2nd ed  

 - 2nd edition  
 - London   2000 
 - 501  Includes Subject Index   
 -  5  19  1 .
<br/><br/><label>ISBN: </label>0415123267 
<br/><br/><label>LC Class. No.: </label>HF 5718  / .H3 1997