TY  - BOOK
AU  - Balaji, B.
TI  - Services Marketing and Management 
SN  - 9788121921619
AV  - HD9980.5  .B34 2002
PY  - 2002///
CY  - New Delhi
PB  - S. Chand and Co. Pvt. Ltd.
KW  - Management
KW  - Marketing
ER  -