Kenya Institute of Management (KIM) <br/><br/>
Total Quality Management  Theory, Concept and Practice 

 - Nairobi, Kenya :  Moran (E.A) Publishers Limited,  2009. 
 - viii, 284 P. :  Ill. ; 
<br/><br/>Includes bibliographical references 
<br/><br/><label>ISBN: </label>9789966343444 
<br/><br/><label>LC Class. No.: </label>HD62.15  / .K56 2009