Mandal, Smarajit Kumar <br/><br/>
Total Quality Management  Principles and Practice. 
Vicas Publishing House Pvt Ltd., 2004 
 - India :  Vikas Publishing House,  2004. 
 - xviii, 412p. :  ill. ;  21.5cm. 
<br/><br/>Includes Bibliography and Index 
<br/><br/><label>LC Class. No.: </label>HD62.15  / .M679 2004