TY  - BOOK
AU  - Boella,M.J.
AU  - Goss-Turner,Steven
TI  - Human resource management in the hospitality industry: an introductory guide 
SN  - 9780415632539 (hbk : alk. paper)
AV  - TX911.3.P4 B64 2013
U1  - 647.94068/3 23
PY  - 2013///
CY  - London
PB  - Routledge
KW  - Hospitality industry
KW  - Personnel management
N1  - Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics
ER  -