Boella, M. J. <br/><br/>
Human resource management in the hospitality industry :  an introductory guide / 
Michael J. Boella and Steven Goss-Turner. 
 - Ninth edition. 
 - London  Routledge  c2013 
 - xv, 331 pages :  illustrations ;  26 cm 
<br/><br/>Background to the industry's workforce -- Human resource management (hrm) -- Job design -- Recruitment -- Selection -- Appointment and induction -- Performance management -- Training -- Management development -- Reward systems -- Job evaluation -- Incentives -- Employee benefits -- Labour turnover and workforce stability -- Employee relations -- Employment law -- Human resource planning and information systems -- Productivity and labour costs -- Organizing human resources -- Managing people -- International -- Hrm and multi-site hospitality operations -- Employer branding -- Business ethics. 
<br/><br/><label>ISBN: </label>9780415632539 (hbk : alk. paper) 9780415632546 (pbk : alk. paper) 
<br/><br/><label>LCCN: </label>2012032194 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Hospitality industry--Personnel management.
<br/><br/><label>LC Class. No.: </label>TX911.3.P4  / B64 2013 
<br/><br/><label>Dewey Class. No.: </label>647.94068/3