TY - BOOK AU - Ismail,Ahmed TI - Front office operations and management SN - 0766823431 AV - TX911.3.F75 .I86 2002 U1 - 647.94/068 21 PY - 2002/// CY - Albany, NY PB - Delmar Thomson Learning KW - Hotel front desk personnel KW - Hotel management UR - http://www.loc.gov/catdir/enhancements/fy1103/2001047674-b.html UR - http://www.loc.gov/catdir/enhancements/fy1103/2001047674-d.html UR - http://www.loc.gov/catdir/enhancements/fy1103/2001047674-t.html ER -