The practical guide to achieving customer satisfaction in events and hotels / Philip Berners and Adrian Martin.
Material type:
TextSeries: Practical guide events hotel managementPublisher: London ; New York : Routledge, 2023Description: xiii, 179 pages : illustrations ; 25 cmContent type: - text
- unmediated
- volume
- 9780367723873
- 9780367723859
- TX911.3.B47 2023
| Item type | Current library | Call number | Copy number | Status | Barcode | |
|---|---|---|---|---|---|---|
Books
|
KWUST-Main Library General Stacks | TX911.3.B47 2023 (Browse shelf(Opens below)) | C,1 | Available | 2023-0130 | |
|
Books
|
KWUST-Main Library General Stacks | TX911.3.B47 2023 (Browse shelf(Opens below)) | C,2 | Available | 2023-0131 | |
|
Books
|
KWUST-Main Library General Stacks | TX911.3.B47 2023 (Browse shelf(Opens below)) | C,3 | Available | 2023-0132 |
Browsing KWUST-Main Library shelves, Shelving location: General Stacks Close shelf browser (Hides shelf browser)
|
|
|
|
|
|
|
||
| TX911.3.B37 2019 Club management : the management of private membership clubs | TX911.3.B37 2019 Club management : the management of private membership clubs | TX911.3.B47 2023 The practical guide to achieving customer satisfaction in events and hotels / | TX911.3.B47 2023 The practical guide to achieving customer satisfaction in events and hotels / | TX911.3.B47 2023 The practical guide to achieving customer satisfaction in events and hotels / | TX911.3.C86 2023 Food and beverage management / | TX911.3.C86 2023 Food and beverage management / |
Includes bibliographical references and index.
"The Practical Guide to Achieving Customer Satisfaction in Events and Hotels is the 4th title in the Routledge Series The Practical Guide to Events and Hotel Management and presents expert-led insight of customer service best practice within events and hotels. This book is ideal for students of the management of events, hotels, hospitality or tourism, to be used as a practical resource alongside existing theoretical textbooks. It is also an essential tool for anybody working in the customer-facing industries"-- Provided by publisher.
There are no comments on this title.