Amazon cover image
Image from Amazon.com

Hospitality management : a brief introduction / Roy C. Wood.

By: Material type: TextTextPublication details: London Sage c2015Description: 191 pages : illustrations ; 25 cmISBN:
  • 9781446246948
  • 1446246949
  • 9781446246955
  • 1446246957
Subject(s): DDC classification:
  • 647/.068 23
  • 647.94068 23
LOC classification:
  • TX911.3.M27 W667 2015
Contents:
Where are we going? The nature of hospitality management -- What kind of industry? Structure, strategy and the nature of the hospitality industry -- A people business? Human resources in the hospitality sector -- Is your room alright? Accommodation management in hospitality -- Are you enjoying your meal? Food and beverage management in hospitality -- Would you like to join our customer loyalty programme? Marketing and consumption in hospitality -- Can I speak to whoever's in charge? The role of management in hospitality -- So you give degrees to waiters? Hospitality management education -- Conclusion : the proof of the pudding?
Tags from this library: No tags from this library for this title. Log in to add tags.
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Collection Call number Copy number Status Barcode
Books Books KWUST-Main Library General Stacks TX911.3.M27 W667 2015 (Browse shelf(Opens below)) C.2 Available 2023-1083
Books Books KWUST-Main Library General Stacks TX911.3.M27 W667 2015 (Browse shelf(Opens below)) C.1 Available 2023-1084
Books Books KWUST-Main Library General Stacks TX911.3.M27 W667 2015 (Browse shelf(Opens below)) C.3 Available 2023-1085
Books Books KWUST-Main Library General Stacks Non-fiction TX911.3.M27.W667 2015 (Browse shelf(Opens below)) C 2 Available 2017-0062
Books Books KWUST-Main Library General Stacks Non-fiction TX911.3.M27.W667 2015 (Browse shelf(Opens below)) C 1 Available 2017-0063

Includes bibliographical references (pages 156-181) and index.

Where are we going? The nature of hospitality management -- What kind of industry? Structure, strategy and the nature of the hospitality industry -- A people business? Human resources in the hospitality sector -- Is your room alright? Accommodation management in hospitality -- Are you enjoying your meal? Food and beverage management in hospitality -- Would you like to join our customer loyalty programme? Marketing and consumption in hospitality -- Can I speak to whoever's in charge? The role of management in hospitality -- So you give degrees to waiters? Hospitality management education -- Conclusion : the proof of the pudding?

There are no comments on this title.

to post a comment.
Share
Copyright: KWUST 2023
Kiriri Women's University of Science and Technology - Empowering Women Through Education
P.O. BOX 49274 – 00100 Nairobi, Kenya
Registrar and Admissions +254 (0) 789626819
Email info@kwust.ac.ke