Services marketing : (Record no. 2174)
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| 000 -LEADER | |
|---|---|
| fixed length control field | 00584nam a22001937a 4500 |
| 003 - CONTROL NUMBER IDENTIFIER | |
| control field | KWUST |
| 005 - DATE AND TIME OF LATEST TRANSACTION | |
| control field | 20230704113954.0 |
| 008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
| fixed length control field | 230704b ||||| |||| 00| 0 eng d |
| 020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
| International Standard Book Number | 9781266287152 |
| 040 ## - CATALOGING SOURCE | |
| Transcribing agency | KWUST |
| 050 ## - LIBRARY OF CONGRESS CALL NUMBER | |
| Classification number | HD9980.5 .Z45 2023 |
| 100 ## - MAIN ENTRY--PERSONAL NAME | |
| Personal name | Valarie A. Zeithaml |
| 245 ## - TITLE STATEMENT | |
| Title | Services marketing : |
| Remainder of title | integrating customer focus across the firm / |
| Statement of responsibility, etc. | Valarie A. Zeithaml, Mary Jo Bitner, Dwayne D. Gremler, Martin Mende |
| 250 ## - EDITION STATEMENT | |
| Edition statement | 8th ed. |
| 260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
| Place of publication, distribution, etc. | New Yok |
| Name of publisher, distributor, etc. | McGraw Hill |
| Date of publication, distribution, etc. | 2023. |
| 300 ## - PHYSICAL DESCRIPTION | |
| Extent | xxvi,531 p |
| 504 ## - BIBLIOGRAPHY, ETC. NOTE | |
| Bibliography, etc. note | Includes index. |
| 942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
| Source of classification or shelving scheme | Library of Congress Classification |
| Koha item type | Books |
| Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Shelving location | Date acquired | Inventory number | Total Checkouts | Full call number | Barcode | Date last seen | Copy number | Price effective from | Koha item type |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| Library of Congress Classification | KWUST-Main Library | KWUST-Main Library | General Stacks | 07/04/2023 | 161/04-2023 | HD9980.5 .Z45 2023 | 2023-0056 | 07/04/2023 | C,1 | 07/04/2023 | Books | |||||
| Library of Congress Classification | KWUST-Main Library | KWUST-Main Library | General Stacks | 07/04/2023 | 162/04-2023 | HD9980.5 .Z45 2023 | 2023-0057 | 07/04/2023 | C,2 | 07/04/2023 | Books |