Revised edition of the authors' Retail supply chain management, c2008.

Includes index.

About the authors -- Preface -- The retail industry & supply chain management -- Defining the retail supply chain -- Success in a retail business -- Types of retail supply chain businesses -- A changing world: moving toward comparative advantage -- Corporate social responsibility, sustainability & the retail industry -- Forces shaping the retail supply chain environment -- Drivers of retail supply chain change -- Paths to the customer -- Supply chain risk -- Retail supply chain metrics -- Meeting the needs of supply chain decision-makers -- Retail strategy & supply chains -- Product types -- value to the customer -- Businesses inside the business -- Activity systems & process definition -- Retail scm ¿ skills required -- Retail supply chain process improvement -- Organizing to improve retail supply chain performance -- Collaboration with supply chain partners -- The demand-driven supply chain -- Product tracking along retail supply chains -- Achieving financial success in the retail supply chain -- Understanding supply chain costs -- Barriers to addressing root causes for cost -- Multicompany collaboration to reduce costs ¿ who, what, & how -- Retail return loops -- Case application: seabear/made in washington -- A. glossary -- B. bibliography -- Index.